RMM Remote Monitoring and Support Overview

Nextgen Solutions Remote Monitoring & Support

We know that every business is different and wont need every product or service that we offer. Thats why we take an a la carte approach to our managed services solutions. You may not need a fully outsourced IT department, but everyone needs to avoid viruses, backup failures, and wasted time on emails you should have never received. Simply work with us to determine what services make sense for you, and we will ensure you have a solutions tailed to your specific needs. You know your business better than anyone, so we put the decision and purchasing power into your hands.

Do these issues plague your business?

Wasted Time?

Do your employees' productivity levels drop dramatically during IT outages, interruptions, or inefficiencies?

Security Fears?

Worried that vulnerable servers, laptops, or PCs may be putting your organization or company data at risk?

Lost Data?

What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost?

Untimely Network Failures?

Not knowing what will fail and when, and then having to wait for a technician to arrive.

Regulatory Pressures?

Do you have to demonstrate compliance or provide audit data?

Fully Monitored System?

Who is monitoring your software to ensure its patched to the latest levels and will act immediately if an issues is detected?

Options A La Carte Services
IT Support Essentials Having trouble keeping track of your IT assets? Wish you had a better way to get faster support? This is the answer for you.
Professional Monitoring There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.
Patch Management Never worry about having your patches up to date again. Let the experts ensure that your Windows and non-Windows patches are at a secure level.
Managed Anti-virus Total desktop security solution including Anti-Virus, Anti- Malware, Hosted Intrusion Protection.
Smart DNS
Managed Backup Ensure business continuity through scheduled backup of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.
Managed risk & Security Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.

Why our clients choose our A La Carte Services


  • Select and combine only the services that meet the specific needs of your business

Network Operation Center

  • Available to assist with all your support needs
  • Delivers support remotely
  • Actively monitors your systems for critical failure

Control Your IT Costs

  • Buy only what you need when you need it

CIO Level Information

  • Reports can be generated upon request or schedule for any of the services purchased
  • It's not enough to just have th eservice, if you dont know how well it is working for you